Frequently Asked Questions

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GENERAL

The ‘Hop On Hop Off’ formula which characterizes our City Sightseeing bus/boat tours, allows passengers to get on and off the bus/boat at their leisure, whenever and wherever they want, at any stop along the route, as long as the ticket is valid

You can hop on at any of the scheduled stops along the bus/boat route.

Yes, we will provide you with earphones which you can plug into the GPS audio guide and choose between 13 different languages (languages: English, German, French, Spanish, Italian, Portuguese, Turkish, Arabian, Hebrew, Russian, Polish, Chinese, Japanese).

Yes indeed. The 2 lines of our sightseeing are both different but complementary, they will give you a complete view of Berlin. Some points of interest may not be directly at the stop, but at walking distance.

Yes, Wi-Fi is available on all our buses and boats

TICKETS

You can buy the tickets right here on our website.

Tickets are valid for 24 hours or 48 hours, depending on the ticket you bought. That means, if you use your ticket today at 15.00 it will be valid until the same time tomorrow, at 15.00. Please keep in mind, that our buses/boats are not running during the night.

You may redeem your online tickets at any of our stops inside the bus/boat.

Yes, this is no problem. We will print out a paper ticket for you.

No, it doesn’t. However, we do offer discounted tickets for attractions like Sealife, Legoland, Berlin Dungeon, Madame Tussauds and Icebar Berlin. Restaurants, theatres and museums are amongst our cooperation partners. As a guest of Berlin City Tour / City Sightseeing Berlin, you enjoy exclusive benefits. Present your ticket to one of our partners and start saving! A selection of our present cooperation partners can be found either here or in our brochure.

Yes, it is possible. But it is easier to buy your tickets online before you go.

Yes, on board we sell highlight tickets for 1 round on the bus or boat. Depending on available spots on the buses and boats.

ROUTE

Tour A has 20 stops, tour B has 10 stops and Tour A&B has 30 stops.

Yes, all the routes are a bit different and they offer different sights and stops.

-Look out for the City Sightseeing name placed on all our red buses/boats -We will provide you with a map including all the stops -We also encourage all our passengers to download our free app, available for all smartphones.

This app allows you to follow our busses live and in real-time helping you to determine the exact time of the next bus stopping at your location. It also assists you with useful details on the individual stops as well as insightful information on various historic sites and tourist features.

-Yes, it is the same everyday Mon-Sun. *Routes may vary because of road constructions, delays and events.

- No, a 24-hrs ticket is valid for an entire day and a 48-hrs ticket for two consecutive days – until the last departure. This means you can hop on and hop off as many times as you'd like at no additional cost.

ACCESSIBILITY

There will not be another bus/boat at the same departure time. Our buses/boats run frequently, so on busy days, if they are full, you may have to wait for the next one.

Our seating is available on a first-come first-serve basis. We do increase our departures during peak season to accommodate increased interest, but unfortunately seating cannot be guaranteed for any specific departure or pick up location.

Most buses have an easy access for disabled people and/or passengers with reduced mobility. Our boats are accessible to disabled people when they can walk the two steps in and out of the boat.

Preferably, it is best to leave them behind. But if you want to bring them, strollers are allowed on the bus only and with the exception that they need to be folded.

No, unless it's a guide dog. Many of the stops where you'll be hopping off don't allow any animals, but will make an exception for a guide dog.

Please contact us through: info@berlin-city-tour.de

In case you have another question?
Please contact us via telephone or email address.

  • See all the best highlights in Berlin
  • Ticket valid for 24/48 h.
  • GPS Audio Guide in 13 languages
  • Panoramic roof for the best view
  • Free WiFi available on all buses and boats
  • Free City Sightseeing Berlin App available
  • Discounts at various partners

WHY USE CITY SIGHTSEEING BERLIN?

City Sightseeing Berlin will save you time and money during your stay in Berlin. Choose between a 24- or a 48 hour ticket and see all the best highlights in Berlin. You can hop on and off the buses and boats at every stop. The GPS audio guide on board is available in 18 languages and free Wi-Fi is included on all buses and boats. Download the free app and get a live view of what the routes of the buses and boats are, so you can reduce waiting times to a minimum. Get your tickets now and enjoy your holidays in Berlin to the fullest!

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