Use of Personal Data
All Personal Data that the End User provides to City Sightseeing Berlin, will be used by City Sightseeing Berlin in the context of providing (intermediary) services in connection with the execution of the Agreement.
End User will ensure that the Personal Data that it provides is complete, accurate and up to date and that it is legally entitled to make use of this website, meaning that End User will in any event be at least sixteen (16) years old or older at the time End User makes a reservation.
Why does City Sightseeing Berlin collect, use and share your personal details?.
Customer service : Sharing your details with our customer service allows for a quick response when you need us – including helping you find an appropriate entertainment and any questions you might have about your reservation.
Fraud detection and prevention : We may use personal information for the detection and prevention of fraud and other illegal or unwanted activities.
Other communications : There may be other times when we get in touch by email, by post, by phone or by texting you, depending on the contact information you share with us. The reason for this is that we may need to respond to and handle requests you have made.
Improving our services : Finally, we use personal information for analytical purposes, to improve our services, enhance the user experience, and improve the functionality and quality of our online travel services.
Marketing Activities: We also use your information for marketing activities, as permitted by law. For example:
When you make a reservation with us or set up a user account, we may use your contact information to send you news about similar travel-related products and services. With your consent—if consent is required under local law—we may also send you other regular newsletters by email. You can opt out, or unsubscribe, from marketing communications at any time using the "Unsubscribe" link in each newsletter, or you can administer your subscriptions through your account (if you've created one).
Based on the information you share with us, individualized offers may be shown to you on the Lovers website, in mobile apps or on third-party websites, including social media sites. These might be offers that you can book directly on the Lovers website, or third-party offers or products we think you might find interesting.
How does City Sightseeing Berlin share your data with third parties?
In certain circumstances, we may share your personal data with third parties.
Relevant authorities : We may share your personal information with governmental or regulatory authorities if we are required by law (or any regulation having the force of law) to do so. Such requirements may include court orders, subpoenas and orders arising from legal processes and criminal investigations. We may also disclose your personal data if it is strictly necessary for the prevention, detection or prosecution of criminal acts.
As you browse Berlin-city-tour.de and other websites, online ad networks we work with may place anonymous cookies on your computer, and use similar technologies, in order to understand your interests based on your (anonymous) online activities, and thus to tailor more relevant ads to you. If you do not wish to receive such tailored advertising, you can visit this page to opt out of most companies that engage in such advertising. (This will not prevent you from seeing ads; the ads simply will not be delivered through these targeting methods.)